Tuesday, September 16, 2008

Pane Caldo's servers get slammed in review

Grilled shrimp and calamari are served in white wine sauce with fine herbs at Pane Caldo in the Gold Coast. (Photo: Dave Slivinski for Crain's Chicago Business)

When Jennifer Aniston was in town filming "The Breakup" a few years back, one of her fave restaurants was the low-key, but very expensive Pane Caldo, in the Gold Coast. This unassuming Italian eatery, which has been around for 16 years, suddenly found itself in the spotlight beyond the neighborhood regulars who frequent it.

So you'd think by now they'd have the service thing down, right?! Not so, says Crain's Chicago Business, whose dining critic loved the food, but took mad issue with the shoddy service she received during her outings:

"If the service were only as good as the food at Pane Caldo, it would be among my top picks for business dining. . . . Servers need remedial training. Lunch service was slow. No refills on iced tea were offered. At dinner, crumbs and dirty dishes lingered on tables while staff loitered. If I were the chef, I'd be steamed."

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