Friday, March 18, 2011
A 'Rant' From The Whistler's Bartender . . .
Paul McGee photo via This Is A Cocktail Blog
Bartending vet Paul McGee, who can be found at The Whistler, gives some sound advice to his colleagues in a rant on his This Is A Cocktail Blog:
"Ignoring people that order a product or cocktail that isn't carried at a particular establishment is another trend that seems to be popping up, and, strangely, seems to be a policy that the staff members at these bars proudly brag about.
"I've heard stories of bartenders simply turning their backs on customers attempting to order a drink with cranberry juice or requesting that their martini be made dirty. I'm not suggesting that bars carry every product available or make every drink that is ordered, however, I do believe it is a bartender's responsibility to be friendly and offer an alternative.
"Practicing poor customer service is not only a disservice to your bar, it is harmful to all of the other bartenders that share your profession."
Wise words to live by!